Contact

Talk to a human.

Questions, concerns, ideas, stories — there's a person on the other end for each of them. Pick the channel that fits and we'll take it from there.

Support

Help with a request, your account, or anything in between. Check the help centre first — your answer may already be waiting.

Something felt wrong during a request? Report it — your money stays held safely while we look into it.

Interviews, brand assets, and background on the Human Assistance Network.

Pharmacies, markets, communities, organisations — if your work touches everyday help in Nigeria, let's talk.

Before you write

When is Aure launching?

We're preparing to launch in Nigeria. Leave your email through the Get Aure button and you'll be among the first to know the moment we go live.

Is my money safe while a Helper works?

Yes. From the moment you fund a request, Aure holds the money safely. It's released only when you see proof and confirm the help is done.

How do I become a Helper?

Get Aure, complete the five verification steps (phone, liveness, government ID, address, review), and you can start responding to requests near you.

Get Aure, say what you need, and let someone nearby take it from here.